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Hotels & Airbnb
Guest spaces: check-in without keys, and knowing what is happening in a room.
Blog › Hotels & Airbnb
Guest spaces: check-in without keys, and knowing what is happening in a room.
Short-stay hospitality has a specific set of problems: strangers arrive without you being there, they may not treat the property as their own, and you find out about a problem after they have left. Sensors change that from hindsight into notice.
We cover keyless check-in and codes that expire, smoke and noise detection, spotting an unauthorised gathering before it becomes a complaint, and the privacy rules that govern what you may legitimately monitor in a space someone has rented.
Per-booking codes remove the handover, and introduce their own failure modes. Here is how to avoid the guest standing in the rain at eleven at night.
A stranger arrives at eleven at night in an unfamiliar building. Everything has to work first time. It is the opposite of how most people build for themselves.
The person using the energy is not the person paying for it, and they leave in three days. The strategy has to be built into the property rather than requested from the occupant.
Compliant interlinked alarms protect the people in the building. A connected layer protects your property and your business. They are not the same thing.
Measuring how loud a room is and recording what is said in it are entirely different things, legally and ethically. One is defensible; the other can end a listing.
Both worries are legitimate. The answer is corroboration between two or three disclosed signals — and concealment gains you nothing while risking everything.
Guests forgive a dated kitchen. They do not forgive a missed bathroom. This is the least visible part of a short-let operation and the easiest to improve.
The most expensive thing that happens to a short let happens when nobody is in it. This is the least glamorous technology in hospitality and comfortably the highest return.